AI's Next Frontier: People Skills

AI firms are racing to make chatbots and assistants more emotionally intelligent and socially aware.

OpenAI, Anthropic, Google, and xAI are emphasizing warmer, more empathetic models and features.

The focus is shifting from raw benchmark performance to systems that can read tone, facial cues, and context.

Supporters say higher EQ will make AI more useful in everyday work and personal interactions.