Sharp develops AI conversation technology that is close to people, applying it to TVs and services

Sharp developed an AI conversation evaluation method that scores how natural and appealing responses are, using factors like immediacy, context understanding, and knowledge.

The company also built an automated evaluation system and incorporated the technology into its TV service, AQUOS AI.

Sharp confirmed improved response evaluation performance in its own AI technology, CE-LLM1.

The approach could help make TV and service experiences feel more responsive and emotionally engaging for users.