Privacy policy and the promise the code must uphold

A developer rewrote their SaaS privacy policy and found real mismatches between legal promises and the app’s actual behavior.

Key issues included team data not being deleted, users being hard-deleted immediately, logs kept forever, and a promised data export that did not exist.

The takeaway: privacy policies should be audited against the code, not written in isolation.

Legal and compliance details should be centralized in configuration so the text stays accurate and maintainable.