Apple and Lenovo have the least repairable laptops, analysis finds

PIRG found laptop repairability largely stagnant across major US brands.

Lenovo has improved compliance in France by publishing more repair-score PDFs on its site.

Consumers report better access to parts, tools, and repair information, but disassembly gains are slow to appear.

Lenovo’s Motorola brand earned the best grade; Apple’s MacBook Neo was cited as a more repairable design.

For phones, the EU created the EPREL system in June 2025 (six scoring factors); PIRG’s phone scores use EPREL — Apple and Samsung scored low under EPREL, all phones scored are guaranteed five years of updates; Apple also introduced a Repair Assistant, moved away from parts pairing, third‑party Face ID replacements still don’t work, and Activation Lock was extended to individual parts.