I only spoke to the chatbot, and my account was taken over... Instagram reveals AI security loophole

Instagram fixed a security issue in Meta’s AI customer support chatbot that enabled account takeover attacks.

Hackers reportedly tricked the chatbot into adding a new email to victims’ accounts, then used verification codes to reset passwords.

The flaw showed how weak identity checks in AI-assisted recovery flows can lead to serious platform security risks.

TechCrunch, Jane Wong, and Meta spokesperson Andy Stone were among the names linked to the report.