AI Is Eroding Trust in Doctors and Other Professionals as People Turn to AI for a Second Opinion

A Use.AI poll of 15,428 people found that 53% use AI to verify professionals’ explanations, while 46% place less weight on credentials.

Younger adults were more likely to question expert advice, but documented chatbot errors show the danger of treating AI responses as authoritative.

Generative AI is driving closer scrutiny of professional advice, yet inaccurate or context-poor answers can cause serious harm, especially in healthcare.