Why OpenAI and Anthropic are hiring forward deployed engineer teams

OpenAI, Anthropic and other AI vendors are expanding forward deployed engineering teams to help enterprise customers get AI into production.

The article argues that enterprise AI often fails at deployment, where integration and rollout are harder than model performance itself.

These engineers work inside customer environments to connect systems, support implementation and improve reliability.

The approach traces back to Palantir’s customer-facing Deltas, and hiring for these roles is growing quickly across the industry.