You could expose your privacy when getting your iPhone repaired... Security steps you should take before repair

A Best Buy employee in the U.S. was accused of viewing a customer’s private photos during an iPhone repair and sending some to his own phone.

The case highlights that smartphone repairs can expose personal data, not just hardware issues.

Before handing in a device, users should back up data, separate sensitive files, and factory reset when possible.

The warning applies to iPhone, Samsung Galaxy, and other phones, whether using iCloud, Samsung Cloud, or local backups.