Building more helpful ChatGPT experiences for everyone

OpenAI launched a 120-day effort to improve how ChatGPT detects and responds to mental and emotional distress.

The plan includes broader crisis interventions, easier access to emergency help, and stronger links to trusted contacts.

OpenAI is working with outside experts, physicians, and a new well-being council to guide the changes.

New safeguards will also target teen safety, parental controls, and sensitive chats routed to reasoning models like GPT-5-thinking and o3.