Nurses say patient care has worsened because workflow monitoring tools and evaluation AI have been introduced in hospitals

Kaiser Permanente advisory nurses say workplace monitoring and an AI call-evaluation pilot are cutting into time spent with patients.

They argue longer calls and careful clinical judgment can be penalized, pushing nurses to rush conversations.

Unions are calling for greater privacy protections and transparency around how the tools are used.

The case highlights growing concerns that AI-driven oversight in hospitals could weaken care quality and safety.