[Restored] Service interruptions at NTT Docomo affected in-store and web procedures due to customer system failure

NTT Docomo reported on April 3 that procedures at shops, call centers and websites were disrupted.

The outage began around 2:57 a.m. and affected new sign-ups, MNP, cancellations and plan changes.

Docomo attributed the problem to a customer system failure and announced restoration around 2:26 p.m.