An update on our mental health-related work
Key summary
More than 900 million people use ChatGPT weekly for everyday help like learning new skills or navigating healthcare systems.
Parental controls were introduced in September 2025; through them, parents receive safety notifications about their teens’ use.
A trusted contact feature will let adult users designate someone to receive notifications if they may need additional support.
OpenAI is advancing how its models detect and respond to signs of emotional distress, with new evaluation methods that simulate extended mental-health conversations.
In California the court has coordinated multiple mental-health cases involving ChatGPT into a single proceeding and will assign a coordination judge; plaintiffs intend to file new cases, and OpenAI says it will handle those cases with care, transparency, and respect while remaining focused on improving its technology in line with its mission.
