From drafting policies to sorting emails: How an OpenAI lawyer uses ChatGPT

OpenAI lawyer Nicole Diaz built an internal compliance tool using ChatGPT and Codex.

The system automates policy document organization, advisory email sorting, draft responses, and case tracking.

The case shows non-technical legal staff can create work tools with generative AI, not just use off-the-shelf legal software.

It suggests general-purpose AI models can be adapted for legal operations and improve compliance workflow efficiency.