Enterprise AI’s Soft Middle

Infosys surveyed 2,603 workers worldwide and found middle managers are least engaged in enterprise AI adoption.

Only 22% of middle managers are actively involved, versus 49% of senior executives and 25% of junior employees.

Many middle managers feel less encouraged and rewarded, and more exposed if AI efforts fail.

The article says AI rollout needs broader participation, with incentives that treat AI as a way to grow output, not just cut costs.