AI Is Taking Over the Most Cursed Job in the World

AI debt-collection bots are starting to contact borrowers as collectors automate more outreach amid rising U.S. delinquency.

The story centers on Eve, a bot that called a borrower, and on broader efforts to use AI in a highly unpopular industry.

ProCollect gave conflicting explanations about whether it really uses AI, highlighting uncertainty around how these systems work.

The trend could expand collections capacity, but it also raises concerns about accuracy, accountability, and consumer treatment.